Application Message Settings become valid for all the end users interacting with the application. In the Messages Tab, Application Message Setting is found at the top ribbon of the screen.
Application Level Setting/Feature
Using high Confidence values improves the accuracy of the system. High Confidence value is encouraged if the modules are well trained with many Sentences (See: Module Training), or if multiple Collaborators/Chat Representative are available to handle the Approvals and Continuously train the Modules on new Sentences.
Using Low Confidence Values degrades the accuracy of the system. Low Confidence Values are encouraged if high Accurate replies are not required, or modules have been sparsely trained or there are not many representative to handle the Approvals process.
|Automated/Manual||This Setting defines if the Application should reply to the end users Messages.
NOTE: Changing this setting to