Omnichannel, Personalised Shopping Experiences

Shopping assistants integrated across websites, WhatsApp, social media and other channels can enable visual searches for customers while engaging them. They can bring any product available in the inventory to the customer with one request. This improves the pace of buying decisions for customers.

Every customer wants brands to be instantly and proactively available to respond to their questions. And, that’s what Conversational AI for shopping assistance does. They are always there to understand customer needs and offer required information and solutions without making them wait.

Conversational AI does more than general FAQs like chatbots. They engage customers on a 1:1 level of conversations and assist them with intent-based solutions and suggestions. This attracts customers over and over to the same brand to get personalized shopping assistance

Handle conversations across channels and languages with the right Human + AI balance. Automate & offer 1-on-1 attention, akin to in-store experiences, to all visitors - all through a single platform.

Our conversational voice and text AI merges seamlessly with customer loyalty management for personalized promotions and rewards. Befriend your customers and realize higher life-time values from them.

Customers can book in-store appointments or schedule in-store product pick-ups through our conversational AI. Reps can even send order delivery, product or promotional updates from a single platform