Customer Experience

Unified Customer Experience

Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.

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Engagement

Derive Conversational Engagement

Onboard and activate new customers while re-engaging current ones with targeted messages, product tours, and email campaigns.

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24*7 Support

Always Be Available to Support Your Customers With Chatbots

Deploy AI or keyword chatbots that use the world’s most popular communication channels and provide faster customer support at a lower cost.

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Extensible Platform

Flexible & Extensible Platform to build Robust Environment

Easy to Create new custom channel and custom components using Arrowai Software Developer Kit

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India's Official Google Partner for Voice

Trusted by World's Well known Brands

Explore why Arrowai is the most complete support solution with the fastest time-to-value

OmniView All Customer Communication

Reach your customers where they are by delivering seamless personalized experiences as they move between emails, push notifications, apps & the web. Interact with your customers easily with the leading insights-led multiView All engagement tool

Customer Automation

Don't keep your customers waiting for a resolution. With an AI-chatbot, resolve queries, on-demand, round the clock, in any language, across text and voice. Self-serve 70% queries and seamlessly loop in live agents when needed. The best of both worlds, literally.

Centralized Customer Management

Arrowai allows you to sketch customer and prospect journeys visually, identify pain-points and drop-off areas, and plug the leaks. No matter what your campaign goal – new customer acquisition, dormant lead reactivation, increasing upsell/cross-sell rates, increasing renewal ratios

Customner Journey

Making your CRM the central hub of your customer data will give you a holistic picture of customers and increase your customers' lifetime value. Here's how to get started.

The Intelligent Bot Building Platform

Create and deploy a smart virtual assistant that supports your customer service and sales results by bringing a new level of automation, speed, and availability.

Stay connected with every user and keep them active in the long term

Whether you have a hundred users or a million, our user-friendly platform makes it easy to engage and retain them with personalized rich messages and push notifications.